{
  "schemaVersion": "1.0",
  "item": {
    "slug": "adobe-creative-cloud",
    "name": "Adobe Creative Cloud",
    "category": "developer-tools",
    "description": "Adobe provides invoice and order history through the individual account portal or the Teams Admin Console.",
    "status": "researched",
    "website": "https://www.adobe.com/creativecloud.html",
    "invoiceHelpUrl": "https://helpx.adobe.com/account/individual/billing-and-payments/view-billing-and-invoices/view-download-email-adobe-invoice.html",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Individual subscriber, Teams contract owner, or Primary Administrator"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Adobe Account > Orders and invoices, or Admin Console > Account > Billing History."
      },
      "invoiceMetadata": {
        "supported": true,
        "notes": "Issued billing records include the core details needed to identify the charge."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides PDF invoice, emailed invoice, order receipt."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "The documented billing area includes payment-method management or detail."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Adobe Account > Orders and invoices, or Admin Console > Account > Billing History",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Adobe Creative Cloud billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "View, download, or email your Adobe invoice",
        "url": "https://helpx.adobe.com/account/individual/billing-and-payments/view-billing-and-invoices/view-download-email-adobe-invoice.html",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Individuals use Adobe Account > Orders and invoices; Teams administrators use Admin Console > Account > Billing History to retrieve invoices.",
      "requiredRole": "Individual subscriber, Teams contract owner, or Primary Administrator",
      "steps": [
        "Sign in to the Adobe account or Teams Admin Console that owns the plan.",
        "For an individual plan, open Orders and invoices; for Teams, open Account > Billing History.",
        "Select the order or invoice by date and amount.",
        "View, download, or email the PDF invoice."
      ],
      "historyLocation": "Adobe Account > Orders and invoices, or Admin Console > Account > Billing History",
      "missingInvoice": "Check the account type, reseller, app store, and contract owner; reseller-managed purchases require the reseller's invoice.",
      "formats": [
        "PDF invoice",
        "emailed invoice",
        "order receipt"
      ],
      "commonProblems": [
        "The user signs in with a profile that does not own the plan.",
        "A reseller or app store processed the purchase."
      ],
      "matchingTips": [
        "Match order or invoice number, Adobe profile, date, currency, and total.",
        "Review seat changes and prorations for Teams plans."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/adobe-creative-cloud",
      "json": "https://billproof.io/api/public/vendors/adobe-creative-cloud.json",
      "capabilities": "https://billproof.io/api/public/vendors/adobe-creative-cloud/capabilities.json"
    }
  }
}