{
  "schemaVersion": "1.0",
  "item": {
    "slug": "alchemer",
    "name": "Alchemer",
    "category": "sales-and-marketing",
    "description": "Alchemer invoice retrieval: Account → Billing → Invoice number.",
    "status": "researched",
    "website": "https://www.alchemer.com",
    "invoiceHelpUrl": "https://help.alchemer.com/help/get-a-billing-invoice",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account Administrator"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Account → Billing → Invoice number."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Billing document PDF."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Account → Billing → Invoice number",
      "emailedAutomatically": true,
      "currencies": [],
      "documentTypes": [
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Alchemer billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-22",
    "lastVerifiedAt": "2026-10-22",
    "sources": [
      {
        "title": "Alchemer: official billing help",
        "url": "https://help.alchemer.com/help/get-a-billing-invoice",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Find your Alchemer invoice through Account → Billing → Invoice number. Use the PDF viewer's download control, or the Email action for a requested copy.",
      "requiredRole": "Account Administrator",
      "steps": [
        "Sign in as an Account Administrator and open Account, then Billing.",
        "Select the invoice number to open the document in another tab.",
        "Use the PDF viewer's download control, or the Email action for a requested copy."
      ],
      "historyLocation": "Account → Billing → Invoice number",
      "missingInvoice": "Ordinary survey users cannot access billing. Check the account's contact and billing fields if the invoice shows the wrong company details.",
      "formats": [
        "Billing document PDF"
      ],
      "commonProblems": [
        "Ordinary survey users cannot access billing. Check the account's contact and billing fields if the invoice shows the wrong company details."
      ],
      "matchingTips": [
        "Compare the document date, amount, and currency with the Alchemer charge. Check payment status separately from the invoice issue date."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-alchemer-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/alchemer",
      "json": "https://billproof.io/api/public/vendors/alchemer.json",
      "capabilities": "https://billproof.io/api/public/vendors/alchemer/capabilities.json"
    }
  }
}