{
  "schemaVersion": "1.0",
  "item": {
    "slug": "bamboohr",
    "name": "BambooHR",
    "category": "finance-and-operations",
    "description": "BambooHR is generally sold through a quote, so invoice delivery and history depend on the customer's billing arrangement.",
    "status": "researched",
    "website": "https://www.bamboohr.com/",
    "invoiceHelpUrl": "https://www.bamboohr.com/pricing/",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account Owner, procurement contact, or designated billing recipient"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": "unknown",
        "notes": "No universal self-service billing archive is documented for this record."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Billing-contact email and the customer's accounts-payable records",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct BambooHR billing connection.",
        "Retrieval requires an authorized user to download or forward the document.",
        "BambooHR does not publicly document one invoice archive for every customer."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "BambooHR pricing",
        "url": "https://www.bamboohr.com/pricing/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Check the billing contact named on the BambooHR quote or order, then ask BambooHR support for a duplicate if the invoice is not in that mailbox.",
      "requiredRole": "Account Owner, procurement contact, or designated billing recipient",
      "steps": [
        "Locate the BambooHR quote, order, or renewal confirmation.",
        "Identify the customer entity, billing contact, and subscription term.",
        "Search the billing inbox and accounts-payable system for the invoice.",
        "Request a duplicate from BambooHR support with the customer and order details."
      ],
      "historyLocation": "Billing-contact email and the customer's accounts-payable records",
      "missingInvoice": "Provide the legal customer name, subscription term, and order reference to BambooHR; a universal self-service archive is not documented publicly.",
      "formats": [
        "contract invoice",
        "emailed PDF when provided"
      ],
      "commonProblems": [
        "A BambooHR administrator is not the designated billing contact.",
        "Payroll or benefits charges are confused with the BambooHR platform subscription."
      ],
      "matchingTips": [
        "Match customer entity, order or renewal term, currency, and total.",
        "Separate platform, payroll, benefits, and implementation charges."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/bamboohr",
      "json": "https://billproof.io/api/public/vendors/bamboohr.json",
      "capabilities": "https://billproof.io/api/public/vendors/bamboohr/capabilities.json"
    }
  }
}