{
  "schemaVersion": "1.0",
  "item": {
    "slug": "bill-com",
    "name": "BILL",
    "category": "finance-and-operations",
    "description": "BILL subscription and transaction-fee evidence is separate from the supplier invoices processed inside the BILL platform.",
    "status": "researched",
    "website": "https://www.bill.com/",
    "invoiceHelpUrl": "https://www.bill.com/product/pricing",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "BILL Administrator or designated subscription billing contact"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": "unknown",
        "notes": "No universal self-service billing archive is documented for this record."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "partial",
        "notes": "Only part of the billed usage is exposed in the documented workflow."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "BILL organization account and billing settings",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct BILL billing connection.",
        "Retrieval requires an authorized user to download or forward the document.",
        "BILL does not publicly document one subscription-invoice archive for every plan."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "BILL pricing",
        "url": "https://www.bill.com/product/pricing",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Review BILL account settings and billing history for the subscription or fee charge; do not use a supplier bill as evidence of BILL's own service fee.",
      "requiredRole": "BILL Administrator or designated subscription billing contact",
      "steps": [
        "Sign in to the BILL organization associated with the charge.",
        "Open account settings and review plan, billing, and payment information.",
        "Locate any available subscription receipt, invoice, or fee history for the period.",
        "Contact BILL support with the organization and charge details when no document is available."
      ],
      "historyLocation": "BILL organization account and billing settings",
      "missingInvoice": "Confirm the billed organization and whether the charge is a plan fee or transaction fee; a universal downloadable archive is not documented publicly.",
      "formats": [
        "invoice or receipt when provided",
        "fee record"
      ],
      "commonProblems": [
        "A supplier invoice in BILL is confused with BILL's own subscription charge.",
        "The user is viewing a different BILL organization."
      ],
      "matchingTips": [
        "Match organization, billing period, plan, transaction-fee type, and total.",
        "Keep BILL service fees separate from accounts-payable documents processed in the product."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/bill-com",
      "json": "https://billproof.io/api/public/vendors/bill-com.json",
      "capabilities": "https://billproof.io/api/public/vendors/bill-com/capabilities.json"
    }
  }
}