{
  "schemaVersion": "1.0",
  "item": {
    "slug": "canva",
    "name": "Canva",
    "category": "developer-tools",
    "description": "Canva plan and payment records are managed from account or team billing settings, with app-store purchases handled by the store.",
    "status": "researched",
    "website": "https://www.canva.com/",
    "invoiceHelpUrl": "https://www.canva.com/help/",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account owner, Team Owner, or billing administrator"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Canva account or team settings > Billing & plans."
      },
      "invoiceMetadata": {
        "supported": "partial",
        "notes": "Metadata varies with the available document type and billing arrangement."
      },
      "invoicePdf": {
        "supported": "partial",
        "notes": "A PDF or equivalent document is available only for some plans or regions."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "The documented billing area includes payment-method management or detail."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Canva account or team settings > Billing & plans",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Canva billing connection.",
        "Retrieval requires an authorized user to download or forward the document.",
        "Canva's public help index does not specify one document format for every plan."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Canva Help Center",
        "url": "https://www.canva.com/help/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the Canva account or team settings for the paid plan and review Billing & plans; use the available receipt, or retrieve it from the app store that processed the purchase.",
      "requiredRole": "Account owner, Team Owner, or billing administrator",
      "steps": [
        "Sign in to the Canva account that owns the paid plan.",
        "Open account or team settings and choose Billing & plans.",
        "Review payment history for the charge and open the available receipt or invoice.",
        "If the purchase was made through Apple or Google, retrieve the store receipt instead."
      ],
      "historyLocation": "Canva account or team settings > Billing & plans",
      "missingInvoice": "Verify the paying account and payment channel, search the purchase email, and use Canva support when no document is available.",
      "formats": [
        "receipt or invoice when provided",
        "app-store receipt"
      ],
      "commonProblems": [
        "The user is signed into a different Canva account or team.",
        "A mobile-store subscription is being searched for in Canva billing."
      ],
      "matchingTips": [
        "Match account or team, purchase date, plan term, and total.",
        "Use the Apple or Google merchant receipt when that store processed the charge."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-canva-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/canva",
      "json": "https://billproof.io/api/public/vendors/canva.json",
      "capabilities": "https://billproof.io/api/public/vendors/canva/capabilities.json"
    }
  }
}