{
  "schemaVersion": "1.0",
  "item": {
    "slug": "craft-io",
    "name": "Craft.io",
    "category": "collaboration",
    "description": "Product management software with a self-serve portal for card-billed plans.",
    "status": "researched",
    "website": "https://craft.io",
    "invoiceHelpUrl": "https://help.craft.io/en/articles/8556874-billing-portal-access-and-manage-your-craft-io-account-s-billing",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account owner on a supported card-billed Starter or Pro package."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Account settings → Billing → Manage your Craft.io billing."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Account settings → Billing → Manage your Craft.io billing",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Craft.io billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "Craft.io: official billing help",
        "url": "https://help.craft.io/en/articles/8556874-billing-portal-access-and-manage-your-craft-io-account-s-billing",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Account owners on card-billed Starter or Pro plans can open account settings → Billing → Manage your Craft.io billing to view and download invoices.",
      "requiredRole": "Account owner on a supported card-billed Starter or Pro package.",
      "steps": [
        "Sign in to the paying Craft.io account as its owner.",
        "Open account settings and find Billing.",
        "Choose Manage your Craft.io billing.",
        "Find the invoice in the billing provider's portal and download it."
      ],
      "historyLocation": "Account settings → Billing → Manage your Craft.io billing",
      "missingInvoice": "If your agreement is outside the documented card-billed Starter/Pro workflow, ask Craft.io support or your account contact for the invoice.",
      "formats": [
        "Downloadable invoice; format not specified in the reviewed guide"
      ],
      "commonProblems": [
        "Craft.io product management is a different service from the Craft document editor."
      ],
      "matchingTips": [
        "Verify the billed product, account and subscription period before matching the payment."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-craft-io-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/craft-io",
      "json": "https://billproof.io/api/public/vendors/craft-io.json",
      "capabilities": "https://billproof.io/api/public/vendors/craft-io/capabilities.json"
    }
  }
}