{
  "schemaVersion": "1.0",
  "item": {
    "slug": "crazy-egg",
    "name": "Crazy Egg",
    "category": "sales-and-marketing",
    "description": "Crazy Egg receipt retrieval: My Account → Billing Details → Billing History.",
    "status": "researched",
    "website": "https://www.crazyegg.com",
    "invoiceHelpUrl": "https://support.crazyegg.com/knowledge-base/how-to-view-and-download-payment-receipts/",
    "accessMethods": [
      "vendor_portal",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account owner or Admin"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at My Account → Billing Details → Billing History."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Receipt PDF."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "My Account → Billing Details → Billing History",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Crazy Egg billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-22",
    "lastVerifiedAt": "2026-10-22",
    "sources": [
      {
        "title": "Crazy Egg: official billing help",
        "url": "https://support.crazyegg.com/knowledge-base/how-to-view-and-download-payment-receipts/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Find your Crazy Egg receipt through My Account → Billing Details → Billing History. Select Receipt or Invoice for the payment, then use the browser's print function to save a PDF.",
      "requiredRole": "Account owner or Admin",
      "steps": [
        "Sign in as the account owner or an Admin.",
        "Open My Account, select Billing Details, and scroll to Billing History.",
        "Select Receipt or Invoice for the payment, then use the browser's print function to save a PDF."
      ],
      "historyLocation": "My Account → Billing Details → Billing History",
      "missingInvoice": "Receipt email requests go to the main account holder; billing access requires owner or Admin permissions.",
      "formats": [
        "Receipt PDF"
      ],
      "commonProblems": [
        "Receipt email requests go to the main account holder; billing access requires owner or Admin permissions."
      ],
      "matchingTips": [
        "Compare the document date, amount, and currency with the Crazy Egg charge. Check payment status separately from the invoice issue date."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-crazy-egg-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/crazy-egg",
      "json": "https://billproof.io/api/public/vendors/crazy-egg.json",
      "capabilities": "https://billproof.io/api/public/vendors/crazy-egg/capabilities.json"
    }
  }
}