{
  "schemaVersion": "1.0",
  "item": {
    "slug": "grafana-cloud",
    "name": "Grafana Cloud",
    "category": "cloud-infrastructure",
    "description": "Grafana Cloud provides invoice history and usage detail in the Cloud Portal, subject to marketplace-billing exceptions.",
    "status": "researched",
    "website": "https://grafana.com/products/cloud/",
    "invoiceHelpUrl": "https://grafana.com/docs/grafana-cloud/platform/cost-management-and-billing/manage-invoices/understand-your-invoice/",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Organization Administrator or user with invoice-reader permission"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Grafana Cloud Portal > Billing > Invoice history."
      },
      "invoiceMetadata": {
        "supported": true,
        "notes": "Issued billing records include the core details needed to identify the charge."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides PDF invoice, CSV detail, emailed invoice."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": true,
        "notes": "The vendor documents usage detail alongside its billing workflow."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "monthly"
      ],
      "invoiceLocation": "Grafana Cloud Portal > Billing > Invoice history",
      "emailedAutomatically": true,
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Grafana Cloud billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Understand your Grafana Cloud invoice",
        "url": "https://grafana.com/docs/grafana-cloud/platform/cost-management-and-billing/manage-invoices/understand-your-invoice/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the Grafana Cloud Portal, select Billing > Invoice history, and download PDF or CSV for the required month.",
      "requiredRole": "Organization Administrator or user with invoice-reader permission",
      "steps": [
        "Sign in to the Grafana Cloud Portal and select the billed organization.",
        "Open Billing and choose Invoice history.",
        "Locate the invoice by month, amount, and stack usage.",
        "Download PDF for the document or CSV for detailed reconciliation."
      ],
      "historyLocation": "Grafana Cloud Portal > Billing > Invoice history",
      "missingInvoice": "Check whether the subscription is billed through AWS, Azure, or Google Cloud Marketplace; marketplace invoices must be retrieved from that provider.",
      "formats": [
        "PDF invoice",
        "CSV detail",
        "emailed invoice"
      ],
      "commonProblems": [
        "Marketplace-billed customers search the Grafana portal for a cloud-provider invoice.",
        "The user lacks invoice-reader permission."
      ],
      "matchingTips": [
        "Match organization, invoice period, total, and currency.",
        "Use CSV detail to reconcile metrics, logs, traces, and active-user usage."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/grafana-cloud",
      "json": "https://billproof.io/api/public/vendors/grafana-cloud.json",
      "capabilities": "https://billproof.io/api/public/vendors/grafana-cloud/capabilities.json"
    }
  }
}