{
  "schemaVersion": "1.0",
  "item": {
    "slug": "greenhouse",
    "name": "Greenhouse",
    "category": "finance-and-operations",
    "description": "Greenhouse Site Admins can maintain billing contacts in-product, while invoices are delivered through the configured accounting workflow.",
    "status": "researched",
    "website": "https://www.greenhouse.com/",
    "invoiceHelpUrl": "https://support.greenhouse.io/hc/en-us/articles/30383521759259-Billing-page-overview",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Site Administrator with billing-page permission or designated billing contact"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": false,
        "notes": "The documented workflow uses invoice delivery rather than a self-service archive."
      },
      "invoiceMetadata": {
        "supported": "partial",
        "notes": "Metadata varies with the available document type and billing arrangement."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Configure > Billing for contact details; invoice delivery via the billing contact",
      "emailedAutomatically": true,
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Greenhouse billing connection.",
        "Retrieval requires an authorized user to download or forward the document.",
        "The Billing page documents contact data, not a universal downloadable history."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Billing page overview",
        "url": "https://support.greenhouse.io/hc/en-us/articles/30383521759259-Billing-page-overview",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open Configure > Billing to confirm the invoice contact and account team, then retrieve the invoice from that contact's email or request it from Greenhouse accounting.",
      "requiredRole": "Site Administrator with billing-page permission or designated billing contact",
      "steps": [
        "Sign in to Greenhouse and open Configure > Billing.",
        "Confirm the billing contact, renewal contact, customer details, and account team.",
        "Search the billing-contact inbox and procurement system for the invoice.",
        "Contact Greenhouse accounting with the customer and invoice details if it is missing."
      ],
      "historyLocation": "Configure > Billing for contact details; invoice delivery via the billing contact",
      "missingInvoice": "Verify that the billing contact is current and check messages from Greenhouse's invoicing system before asking accounting for a copy.",
      "formats": [
        "emailed invoice",
        "contract invoice"
      ],
      "commonProblems": [
        "A Site Admin lacks the specific billing-page permission.",
        "Outdated billing contact information prevents delivery."
      ],
      "matchingTips": [
        "Match customer entity, invoice number, purchase order, term, and total.",
        "Keep implementation or recruiting-service charges separate from the subscription."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/greenhouse",
      "json": "https://billproof.io/api/public/vendors/greenhouse.json",
      "capabilities": "https://billproof.io/api/public/vendors/greenhouse/capabilities.json"
    }
  }
}