{
  "schemaVersion": "1.0",
  "item": {
    "slug": "hubspot",
    "name": "HubSpot",
    "category": "sales-and-marketing",
    "description": "HubSpot makes product invoices, payment records, and receipts available in Account & Billing, with additional email delivery for accounts on invoicing terms.",
    "status": "researched",
    "website": "https://www.hubspot.com/",
    "invoiceHelpUrl": "https://knowledge.hubspot.com/account/how-can-i-pay-my-invoice-with-my-credit-card",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "A user with Account access; billing admin for receipts"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false
      },
      "billingHistory": {
        "supported": true,
        "notes": "Invoices and transactions are stored under Account & Billing."
      },
      "invoiceMetadata": {
        "supported": true
      },
      "invoicePdf": {
        "supported": true,
        "notes": "Invoices and processed-payment receipts can be downloaded."
      },
      "creditNotes": {
        "supported": "unknown"
      },
      "lineItems": {
        "supported": true
      },
      "usage": {
        "supported": "partial",
        "notes": "Some HubSpot products include variable usage, but the invoice workflow is portal based."
      },
      "subscriptions": {
        "supported": true
      },
      "paymentMethod": {
        "supported": true
      }
    },
    "billing": {
      "cadence": [
        "contract dependent"
      ],
      "invoiceLocation": "Account & Billing; receipts are under Transactions > Payments > Processed.",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": "partial",
      "normalization": "partial",
      "transactionMatching": "partial",
      "connectionAvailable": false,
      "limitations": [
        "No direct HubSpot billing connection is available in Billproof.",
        "HubSpot invoices for its own products are separate from invoices created with HubSpot Commerce tools.",
        "Email delivery depends on the account's billing arrangement; receipts go to the billing admin after payment."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "due_date",
      "billing_period",
      "subscription",
      "line_items",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_status"
    ],
    "commonCardDescriptors": [],
    "guide": {
      "quickAnswer": "Open your HubSpot account name menu, choose Account & Billing, locate the vendor invoice, and download it; for a paid receipt use Transactions > Payments > Processed.",
      "requiredRole": "A user with Account access; billing admin for receipts",
      "steps": [
        "Sign in to the HubSpot account that owns the subscription.",
        "Open the account-name menu in the upper-right corner and choose Account & Billing.",
        "Locate the invoice in the billing documents or invoice view.",
        "Open the invoice and choose the download option.",
        "For proof of payment, open Transactions, filter Payments to Processed, and choose View.",
        "Download the receipt PDF and store it with the related invoice."
      ],
      "historyLocation": "Invoices are in Account & Billing; processed-payment receipts are in Transactions > Payments > Processed.",
      "missingInvoice": "Confirm the correct HubSpot account, ask an account-access user or billing admin for help, and search the billing contact's inbox if the contract uses invoicing terms.",
      "formats": [
        "PDF invoice",
        "PDF receipt"
      ],
      "commonProblems": [
        "The user is viewing customer invoices created in Commerce Hub instead of HubSpot's own subscription invoices.",
        "The wrong HubSpot account is selected.",
        "The user can see an invoice but lacks the account permissions needed for a billing action.",
        "A receipt is searched for before the invoice payment is processed."
      ],
      "matchingTips": [
        "Pair each paid invoice with the processed-payment receipt.",
        "Match invoice number, total, and payment status before using the card date.",
        "Treat contract invoice date and payment date as separate reconciliation fields."
      ]
    },
    "researchedAt": "2026-08-28",
    "lastVerifiedAt": "2026-08-28",
    "sources": [
      {
        "title": "View, download, and pay your HubSpot invoice",
        "url": "https://knowledge.hubspot.com/account/how-can-i-pay-my-invoice-with-my-credit-card",
        "type": "official"
      }
    ],
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-hubspot-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/hubspot",
      "json": "https://billproof.io/api/public/vendors/hubspot.json",
      "capabilities": "https://billproof.io/api/public/vendors/hubspot/capabilities.json"
    }
  }
}