{
  "schemaVersion": "1.0",
  "item": {
    "slug": "mullvad",
    "name": "Mullvad VPN",
    "category": "finance-and-operations",
    "description": "Payment-token receipt retrieval for recent direct Mullvad payments.",
    "status": "researched",
    "website": "https://mullvad.net/",
    "invoiceHelpUrl": "https://mullvad.net/en/help/Invoices",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Holder of the paid Mullvad account number and the relevant payment token."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": "partial",
        "notes": "History access depends on the plan, region, or billing arrangement."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Account → Request a receipt; recent payments use payment-method tokens.",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Mullvad VPN billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "Mullvad VPN: official billing help",
        "url": "https://mullvad.net/en/help/Invoices",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Log in to the paid account number and choose Request a receipt. Select the payment method and use its payment token to download a receipt within the documented 20-day window.",
      "requiredRole": "Holder of the paid Mullvad account number and the relevant payment token.",
      "steps": [
        "Log in using the account number credited by the payment.",
        "Choose Request a receipt and select the relevant payment-method tab.",
        "Follow the on-screen instructions to locate and enter the payment token.",
        "Download the receipt for that payment."
      ],
      "historyLocation": "Account → Request a receipt; recent payments use payment-method tokens.",
      "missingInvoice": "For payments older than 20 days, contact Mullvad support with the account number. Store purchases and reseller vouchers require the store or reseller's document.",
      "formats": [
        "Receipt download"
      ],
      "commonProblems": [
        "Cryptocurrency payments use a support-assisted receipt route rather than the standard token workflow."
      ],
      "matchingTips": [
        "Keep account numbers and payment tokens private; match the receipt amount to the payment you actually made."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-mullvad-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/mullvad",
      "json": "https://billproof.io/api/public/vendors/mullvad.json",
      "capabilities": "https://billproof.io/api/public/vendors/mullvad/capabilities.json"
    }
  }
}