{
  "schemaVersion": "1.0",
  "item": {
    "slug": "name-com",
    "name": "Name.com",
    "category": "cloud-infrastructure",
    "description": "Domain provider with emailed order statements and downloadable PDFs.",
    "status": "researched",
    "website": "https://www.name.com",
    "invoiceHelpUrl": "https://cs.name.com/hc/en-us/articles/205934917-Viewing-downloading-and-printing-order-statements",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "The purchasing Name.com account holder."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Settings → Billing → Order History → Order ID."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Order statement PDF."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Settings → Billing → Order History → Order ID",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "billing record"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Name.com billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "Name.com: official billing help",
        "url": "https://cs.name.com/hc/en-us/articles/205934917-Viewing-downloading-and-printing-order-statements",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the user menu → Settings → Billing → Order History. Select an Order ID and choose Download PDF.",
      "requiredRole": "The purchasing Name.com account holder.",
      "steps": [
        "Sign in and open the user icon at the top right.",
        "Select Settings, then Order History in the Billing section.",
        "Open the Order ID for the required transaction.",
        "Choose Download PDF on the right, or Print for a paper copy."
      ],
      "historyLocation": "Settings → Billing → Order History → Order ID",
      "missingInvoice": "Search the registrant email address for the order statement; Name.com sends it after a transaction.",
      "formats": [
        "Order statement PDF"
      ],
      "commonProblems": [
        "Order history is sorted newest first, so older renewals may be further down the list."
      ],
      "matchingTips": [
        "Match the order ID and purchased domain or service to the charge."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-name-com-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/name-com",
      "json": "https://billproof.io/api/public/vendors/name-com.json",
      "capabilities": "https://billproof.io/api/public/vendors/name-com/capabilities.json"
    }
  }
}
