{
  "schemaVersion": "1.0",
  "item": {
    "slug": "neon",
    "name": "Neon",
    "category": "cloud-infrastructure",
    "description": "Neon exposes plan, usage, and payment controls from the project or organization billing area; document availability depends on the account setup.",
    "status": "researched",
    "website": "https://neon.com/",
    "invoiceHelpUrl": "https://neon.com/docs/changelog/2024-06-21",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Organization Administrator with billing access"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Neon organization Billing page and the billing contact inbox."
      },
      "invoiceMetadata": {
        "supported": true,
        "notes": "Issued billing records include the core details needed to identify the charge."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": true,
        "notes": "The vendor documents usage detail alongside its billing workflow."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "The documented billing area includes payment-method management or detail."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Neon organization Billing page and the billing contact inbox",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Neon billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Neon billing information in the Console",
        "url": "https://neon.com/docs/changelog/2024-06-21",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the paying Neon organization and review its Billing page; use the available invoice or receipt link, or the billing-contact email when no archive is shown.",
      "requiredRole": "Organization Administrator with billing access",
      "steps": [
        "Sign in to Neon and select the organization that owns the paid projects.",
        "Open Billing and confirm the plan and usage period.",
        "Look for the issued invoice or payment receipt for the charge.",
        "If no document link is present, search the billing inbox and contact Neon support."
      ],
      "historyLocation": "Neon organization Billing page and the billing contact inbox",
      "missingInvoice": "Confirm the paying organization and billing contact; Neon does not publicly document the same downloadable archive for every plan.",
      "formats": [
        "invoice or receipt when provided",
        "billing email"
      ],
      "commonProblems": [
        "A project member lacks organization billing access.",
        "Usage belongs to another Neon organization."
      ],
      "matchingTips": [
        "Match organization, plan, service period, usage amount, and charge total.",
        "Distinguish compute and storage usage from fixed plan charges."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/neon",
      "json": "https://billproof.io/api/public/vendors/neon.json",
      "capabilities": "https://billproof.io/api/public/vendors/neon/capabilities.json"
    }
  }
}