{
  "schemaVersion": "1.0",
  "item": {
    "slug": "netlify",
    "name": "Netlify",
    "legalName": "Netlify, Inc.",
    "category": "cloud-infrastructure",
    "description": "Netlify billing is managed from team or organization billing pages; issued-invoice visibility is explicitly documented for Enterprise and Grid customers.",
    "status": "researched",
    "website": "https://www.netlify.com",
    "billingPortalUrl": "https://app.netlify.com",
    "invoiceHelpUrl": "https://docs.netlify.com/manage/accounts-and-billing/billing/overview/",
    "accessMethods": [
      "vendor_portal",
      "connected_mailbox",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "A team or organization owner with billing access; Enterprise access can depend on account setup"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No Billproof account-discovery capability is claimed for this vendor."
      },
      "billingHistory": {
        "supported": "partial",
        "notes": "Issued invoices are documented on billing pages for Enterprise teams and Grid organizations."
      },
      "invoiceMetadata": {
        "supported": "partial",
        "notes": "Invoice summaries are documented for Enterprise and Grid billing pages."
      },
      "invoicePdf": {
        "supported": "partial",
        "notes": "Enterprise and Grid users can open issued invoices to pay or download; other plans can differ."
      },
      "creditNotes": {
        "supported": "unknown"
      },
      "lineItems": {
        "supported": "unknown"
      },
      "usage": {
        "supported": true,
        "notes": "Netlify billing pages expose usage and plan information."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Plan and billing settings are available at team or organization scope."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "Authorized users can manage payment methods from billing settings."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "plan-specific"
      ],
      "invoiceLocation": "Team Usage & billing or organization Billing, depending on plan and Grid setup",
      "emailedAutomatically": "unknown",
      "documentTypes": [
        "invoice",
        "billing summary"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently connect directly to Netlify.",
        "A user must provide the invoice or statement by upload or an enabled email workflow.",
        "Invoice availability and portal location vary between self-service, Enterprise, and Grid accounts."
      ]
    },
    "normalizedFields": [
      "vendor",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "currency",
      "subtotal",
      "tax",
      "total",
      "line_items",
      "account_identifier",
      "team",
      "organization",
      "plan",
      "credits"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-28",
    "lastVerifiedAt": "2026-08-28",
    "sources": [
      {
        "title": "Billing overview",
        "url": "https://docs.netlify.com/manage/accounts-and-billing/billing/overview/",
        "type": "official"
      },
      {
        "title": "Invoices for Enterprise Available on the Billing Page",
        "url": "https://www.netlify.com/changelog/2026-03-20-invoices-for-enterprise-available-on-billing-page/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the billed Netlify team or organization and go to Usage & billing or Billing. Enterprise and Grid accounts list issued invoices there for opening, payment, or download.",
      "requiredRole": "A team or organization owner with permission to manage billing",
      "steps": [
        "Sign in to Netlify and select the team or organization named on the purchase.",
        "Open Usage & billing for a team or Billing for a Grid organization.",
        "Locate the issued-invoices or billing-history section available to the plan.",
        "Open the invoice and use the available pay or download action.",
        "If no invoice list is offered for the plan, use the billing email or contact Netlify Support or the account manager."
      ],
      "historyLocation": "Team Usage & billing or organization Billing; exact location is plan-dependent",
      "missingInvoice": "Verify the team or organization and the plan type. Enterprise customers can ask their account manager; other customers should check billing email and Netlify Support because the documented portal workflow is not identical for every plan.",
      "formats": [
        "PDF where offered",
        "online invoice"
      ],
      "commonProblems": [
        "The user is viewing the wrong team or an organization that does not own billing.",
        "Instructions for Enterprise or Grid do not match a legacy or self-service plan.",
        "Usage-based credits make the amount differ from an older plan's expected price."
      ],
      "matchingTips": [
        "Match the team or organization, invoice date, plan, currency, and total.",
        "For credit-based plans, review usage and purchased credit packs before treating a charge as a duplicate."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/netlify",
      "json": "https://billproof.io/api/public/vendors/netlify.json",
      "capabilities": "https://billproof.io/api/public/vendors/netlify/capabilities.json"
    }
  }
}