{
  "schemaVersion": "1.0",
  "item": {
    "slug": "omnisend",
    "name": "Omnisend",
    "category": "sales-and-marketing",
    "description": "Store-specific subscription invoice PDFs with individual or ZIP downloads.",
    "status": "researched",
    "website": "https://www.omnisend.com/",
    "invoiceHelpUrl": "https://support.omnisend.com/en/articles/2854729-manage-your-omnisend-account",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Store Owner or Admin; Manager access does not include billing."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Store profile → Billing History.."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Invoice PDF, ZIP containing invoice PDFs."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Store profile → Billing History.",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Omnisend billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "Omnisend: official billing help",
        "url": "https://support.omnisend.com/en/articles/2854729-manage-your-omnisend-account",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open Billing History from your profile. Download one invoice, or select several and use Actions to download a ZIP of PDFs.",
      "requiredRole": "Store Owner or Admin; Manager access does not include billing.",
      "steps": [
        "Choose the store associated with the subscription.",
        "Open the profile menu and select Billing History.",
        "Use the download icon for one invoice.",
        "For several documents, select their rows and choose Actions → Download."
      ],
      "historyLocation": "Store profile → Billing History.",
      "missingInvoice": "Check the correct store and ask its Owner or Admin if the history is unavailable. Each store has its own subscription.",
      "formats": [
        "Invoice PDF",
        "ZIP containing invoice PDFs"
      ],
      "commonProblems": [
        "Changing billing details does not rewrite already issued invoices."
      ],
      "matchingTips": [
        "Name the export folder for the store, then match each PDF independently to its payment."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-omnisend-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/omnisend",
      "json": "https://billproof.io/api/public/vendors/omnisend.json",
      "capabilities": "https://billproof.io/api/public/vendors/omnisend/capabilities.json"
    }
  }
}