{
  "schemaVersion": "1.0",
  "item": {
    "slug": "openai",
    "name": "OpenAI",
    "category": "finance-and-operations",
    "description": "OpenAI keeps ChatGPT and API billing separate, with workspace or account billing history for self-serve payments and formal API invoices for Enterprise customers.",
    "status": "researched",
    "website": "https://openai.com/",
    "invoiceHelpUrl": "https://help.openai.com/en/articles/9039756",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "ChatGPT account holder or workspace owner; API organization owner for API billing"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false
      },
      "billingHistory": {
        "supported": true,
        "notes": "ChatGPT and API products expose separate billing history in their own settings."
      },
      "invoiceMetadata": {
        "supported": true
      },
      "invoicePdf": {
        "supported": true,
        "notes": "Available invoices can be downloaded from the relevant billing portal or history."
      },
      "creditNotes": {
        "supported": "unknown"
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Enterprise API invoices and self-serve payment documents vary in detail."
      },
      "usage": {
        "supported": true,
        "notes": "The API Platform provides usage and cost reporting separately from invoice documents."
      },
      "subscriptions": {
        "supported": true,
        "notes": "ChatGPT subscriptions are managed separately from API billing."
      },
      "paymentMethod": {
        "supported": true
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "usage threshold",
        "prepaid",
        "contract dependent"
      ],
      "invoiceLocation": "ChatGPT Settings > Billing or Workspace settings > Billing > Invoices; API Platform > Billing or Billing history.",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt",
        "payment history record"
      ]
    },
    "billproof": {
      "retrieval": "partial",
      "normalization": "partial",
      "transactionMatching": "partial",
      "connectionAvailable": false,
      "limitations": [
        "No direct OpenAI billing connection is available in Billproof.",
        "ChatGPT and API billing are separate systems and may create separate charges and documents.",
        "Enterprise API invoices are typically issued within two weeks after the calendar month closes unless the contract differs.",
        "Self-serve API customers may receive receipts or available invoices for prepaid credits and automatic charges instead of a monthly Enterprise invoice.",
        "Apple and Google subscriptions must be retrieved from the applicable app store."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "product",
      "workspace_name",
      "api_organization_id",
      "usage_charges",
      "prepaid_credits",
      "line_items",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_status"
    ],
    "commonCardDescriptors": [],
    "guide": {
      "quickAnswer": "First identify ChatGPT versus API billing: use ChatGPT Settings or Workspace settings > Billing > Invoices for ChatGPT, and the API Platform Billing section or Billing history for API payments.",
      "requiredRole": "ChatGPT account holder or workspace owner; API organization owner for API billing",
      "steps": [
        "Identify whether the charge is for ChatGPT Plus/Pro, a ChatGPT workspace, or the OpenAI API.",
        "For Plus or Pro on the web, open ChatGPT Settings > Account or Billing, select Payment > Manage, and open Invoice History.",
        "For ChatGPT Business, open Workspace settings > Billing > Invoices as a workspace owner.",
        "For API billing, sign in to the API Platform as an organization owner and open Billing or Billing history.",
        "Download the available invoice or receipt for the relevant payment period.",
        "For Apple or Google subscriptions, use the app-store purchase history instead of the OpenAI web portal."
      ],
      "historyLocation": "Separate ChatGPT account/workspace billing and API Platform Billing history; app-store history for mobile subscriptions.",
      "missingInvoice": "Confirm the product, account, workspace, API organization, and purchase channel. Enterprise API invoices can take up to two weeks after month end, while app-store receipts remain with Apple or Google; contact OpenAI Support if the correct portal is empty.",
      "formats": [
        "invoice",
        "receipt",
        "billing history record",
        "app-store receipt"
      ],
      "commonProblems": [
        "ChatGPT and API charges are searched for in the same billing portal.",
        "The user is signed in to the wrong ChatGPT workspace or API organization.",
        "A mobile subscription receipt is expected on the web.",
        "A self-serve API payment is expected to produce an Enterprise-style monthly invoice."
      ],
      "matchingTips": [
        "Classify the product and organization before matching the amount.",
        "For API spend, distinguish prepaid credit purchases, automatic threshold charges, and Enterprise month-end invoices.",
        "Match workspace or organization, document date, and total rather than relying on the OpenAI name alone."
      ]
    },
    "researchedAt": "2026-08-28",
    "lastVerifiedAt": "2026-08-28",
    "sources": [
      {
        "title": "Managing billing for ChatGPT and the API platform",
        "url": "https://help.openai.com/en/articles/9039756",
        "type": "official"
      },
      {
        "title": "API billing and invoice timing",
        "url": "https://help.openai.com/en/articles/6640792-api-billing-and-invoice-timing",
        "type": "official"
      },
      {
        "title": "How can I find my past ChatGPT invoices?",
        "url": "https://help.openai.com/en/articles/12356340-how-can-i-find-my-past-chatgpt-invoices/",
        "type": "official"
      }
    ],
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-openai-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/openai",
      "json": "https://billproof.io/api/public/vendors/openai.json",
      "capabilities": "https://billproof.io/api/public/vendors/openai/capabilities.json"
    }
  }
}