{
  "schemaVersion": "1.0",
  "item": {
    "slug": "rippling",
    "name": "Rippling",
    "category": "finance-and-operations",
    "description": "Rippling's public help center requires authentication and does not currently expose a verifiable self-service guide for retrieving Rippling's own subscription invoices.",
    "status": "import_only",
    "website": "https://www.rippling.com/",
    "invoiceHelpUrl": "https://help.rippling.com/",
    "accessMethods": [
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Unknown; ask the company owner or Rippling billing contact"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false
      },
      "billingHistory": {
        "supported": "unknown",
        "notes": "A public invoice-history workflow for Rippling's own fees could not be verified."
      },
      "invoiceMetadata": {
        "supported": "unknown"
      },
      "invoicePdf": {
        "supported": "unknown"
      },
      "creditNotes": {
        "supported": "unknown"
      },
      "lineItems": {
        "supported": "unknown"
      },
      "usage": {
        "supported": "unknown"
      },
      "subscriptions": {
        "supported": "unknown"
      },
      "paymentMethod": {
        "supported": "unknown"
      }
    },
    "billing": {
      "cadence": [
        "unknown"
      ],
      "invoiceLocation": "Unknown in public documentation; check the authenticated Rippling help center or billing correspondence.",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": []
    },
    "billproof": {
      "retrieval": "partial",
      "normalization": "partial",
      "transactionMatching": "partial",
      "connectionAvailable": false,
      "limitations": [
        "No direct Rippling billing connection is available in Billproof.",
        "A public, official self-service path for Rippling's own subscription invoices was not verified.",
        "Rippling's Bill Pay product handles supplier bills, which should not be confused with invoices from Rippling to its customers."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "line_items",
      "subtotal",
      "tax",
      "total",
      "currency"
    ],
    "commonCardDescriptors": [],
    "guide": {
      "quickAnswer": "Check the billing contact's inbox and the authenticated Rippling help center; if no self-service invoice is available, request the document from Rippling support and upload or forward it to Billproof.",
      "requiredRole": "Unknown; ask the company owner or Rippling billing contact",
      "steps": [
        "Identify the company owner or internal contact responsible for the Rippling contract.",
        "Search that contact's inbox for Rippling billing or invoice messages matching the charge period.",
        "Sign in to Rippling and open its authenticated help center.",
        "Search the in-product help for subscription billing, statements, or invoices.",
        "If a document path is not available, contact Rippling support with the company name, charge date, and amount.",
        "Forward or manually upload the document once received; do not substitute a supplier bill managed in Rippling Bill Pay."
      ],
      "historyLocation": "Not verified in public documentation; likely available through authenticated account support or billing correspondence.",
      "missingInvoice": "Ask the company owner or billing contact to use authenticated Rippling support. Provide the charge date and amount, and clearly request Rippling's own customer invoice rather than a bill managed with Rippling Bill Pay.",
      "formats": [
        "unknown"
      ],
      "commonProblems": [
        "A supplier bill stored in Rippling Bill Pay is mistaken for Rippling's own invoice.",
        "The employee user does not have company billing access.",
        "The billing contact's email is not known internally.",
        "Unofficial instructions are treated as verified product behavior."
      ],
      "matchingTips": [
        "Use the company legal name, charge date, and amount when requesting the document.",
        "Verify that Rippling is the invoice issuer before matching it to the subscription expense.",
        "Mark the match for review when the invoice period or currency cannot be verified."
      ]
    },
    "researchedAt": "2026-08-28",
    "lastVerifiedAt": "2026-08-28",
    "sources": [
      {
        "title": "Rippling Help Center",
        "url": "https://help.rippling.com/",
        "type": "official"
      },
      {
        "title": "Bill Pay Software Built to Scale",
        "url": "https://www.rippling.com/en-CA/products/finance/bill-pay",
        "type": "official"
      }
    ],
    "statusLabel": "Email or upload only",
    "cta": "Normalize a Rippling invoice",
    "manualGuide": "https://billproof.io/guides/find-rippling-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/rippling",
      "json": "https://billproof.io/api/public/vendors/rippling.json",
      "capabilities": "https://billproof.io/api/public/vendors/rippling/capabilities.json"
    }
  }
}