{
  "schemaVersion": "1.0",
  "item": {
    "slug": "sendgrid",
    "name": "SendGrid",
    "category": "sales-and-marketing",
    "description": "Twilio SendGrid stores previous monthly invoices in Account Details and emails them to the billing address.",
    "status": "researched",
    "website": "https://sendgrid.com/",
    "invoiceHelpUrl": "https://www.twilio.com/docs/sendgrid/ui/account-and-settings/billing",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "SendGrid Administrator or account owner"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Settings > Account Details > Billing > Invoices."
      },
      "invoiceMetadata": {
        "supported": true,
        "notes": "Issued billing records include the core details needed to identify the charge."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides PDF invoice, emailed invoice, invoice receipt."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": true,
        "notes": "The vendor documents usage detail alongside its billing workflow."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "The documented billing area includes payment-method management or detail."
      }
    },
    "billing": {
      "cadence": [
        "monthly"
      ],
      "invoiceLocation": "Settings > Account Details > Billing > Invoices",
      "emailedAutomatically": true,
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct SendGrid billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Twilio SendGrid billing",
        "url": "https://www.twilio.com/docs/sendgrid/ui/account-and-settings/billing",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open SendGrid Settings > Account Details > Billing, find the previous invoice, and click its download icon.",
      "requiredRole": "SendGrid Administrator or account owner",
      "steps": [
        "Sign in to the Twilio SendGrid console.",
        "Open Settings > Account Details > Billing.",
        "Find the invoice by month in the Invoices section.",
        "Click the download icon; use the paid invoice's receipt section when needed."
      ],
      "historyLocation": "Settings > Account Details > Billing > Invoices",
      "missingInvoice": "Check the billing email and remember that only a limited number of recent invoices may be shown; request older copies from SendGrid support.",
      "formats": [
        "PDF invoice",
        "emailed invoice",
        "invoice receipt"
      ],
      "commonProblems": [
        "Only recent invoices appear in the console.",
        "The account was terminated or the user lacks administrator permission."
      ],
      "matchingTips": [
        "Match account, invoice month, plan, overages, payment method ending, and total.",
        "Separate current-plan charges from prior-month usage and overages."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/sendgrid",
      "json": "https://billproof.io/api/public/vendors/sendgrid.json",
      "capabilities": "https://billproof.io/api/public/vendors/sendgrid/capabilities.json"
    }
  }
}