{
  "schemaVersion": "1.0",
  "item": {
    "slug": "sprout-social",
    "name": "Sprout Social",
    "category": "sales-and-marketing",
    "description": "Sprout Social users with Manage Billing permission can view billing details and download invoices.",
    "status": "researched",
    "website": "https://sproutsocial.com/",
    "invoiceHelpUrl": "https://support.sproutsocial.com/hc/en-us/articles/202530023-Understanding-User-Permissions-in-Sprout-Social-Access-Levels-and-Feature-Settings",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account Owner or user with Manage Billing permission"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Sprout Social account settings > Billing."
      },
      "invoiceMetadata": {
        "supported": true,
        "notes": "Issued billing records include the core details needed to identify the charge."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides downloadable invoice, contract invoice."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "partial",
        "notes": "Line-item depth varies by document type, plan, or contract."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": true,
        "notes": "Subscription or plan charges are part of the documented billing workflow."
      },
      "paymentMethod": {
        "supported": true,
        "notes": "The documented billing area includes payment-method management or detail."
      }
    },
    "billing": {
      "cadence": [
        "monthly",
        "annual",
        "contract-dependent"
      ],
      "invoiceLocation": "Sprout Social account settings > Billing",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "receipt"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Sprout Social billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-08-29",
    "lastVerifiedAt": "2026-08-29",
    "sources": [
      {
        "title": "Understanding Sprout Social user permissions",
        "url": "https://support.sproutsocial.com/hc/en-us/articles/202530023-Understanding-User-Permissions-in-Sprout-Social-Access-Levels-and-Feature-Settings",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Use a Sprout Social user with Manage Billing permission, open Billing, and download the invoice for the subscription period.",
      "requiredRole": "Account Owner or user with Manage Billing permission",
      "steps": [
        "Sign in to the Sprout Social account with billing permission.",
        "Open account settings and select Billing.",
        "Locate the invoice by billing date and subscription period.",
        "Download the invoice for reconciliation."
      ],
      "historyLocation": "Sprout Social account settings > Billing",
      "missingInvoice": "Ask the Account Owner to grant Manage Billing, then check whether the account uses contract invoicing through a separate recipient.",
      "formats": [
        "downloadable invoice",
        "contract invoice"
      ],
      "commonProblems": [
        "A user has product permissions but not Manage Billing.",
        "The invoice belongs to a separately billed account group."
      ],
      "matchingTips": [
        "Match account, invoice period, users or profiles, currency, and total.",
        "Check seat and add-on changes when the renewal differs from the expected amount."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": null,
    "urls": {
      "html": "https://billproof.io/integrations/sprout-social",
      "json": "https://billproof.io/api/public/vendors/sprout-social.json",
      "capabilities": "https://billproof.io/api/public/vendors/sprout-social/capabilities.json"
    }
  }
}