{
  "schemaVersion": "1.0",
  "item": {
    "slug": "superhuman-mail",
    "name": "Superhuman Mail",
    "category": "collaboration",
    "description": "Superhuman Mail receipts and invoices for subscribers and team admins.",
    "status": "researched",
    "website": "https://superhuman.com/",
    "invoiceHelpUrl": "https://help.superhuman.com/hc/en-us/articles/46178750657805-Receipts-and-Invoices",
    "accessMethods": [
      "vendor_portal",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Individual subscriber or team admin."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Superhuman Mail → command menu → Billing, or superhuman.com/admin.."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Superhuman Mail → command menu → Billing, or superhuman.com/admin.",
      "emailedAutomatically": false,
      "currencies": [],
      "documentTypes": [
        "receipt",
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Superhuman Mail billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "Superhuman Mail: official billing help",
        "url": "https://help.superhuman.com/hc/en-us/articles/46178750657805-Receipts-and-Invoices",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "On desktop, open Cmd+K or Ctrl+K and choose Billing. The billing page provides receipt and invoice downloads; mobile users can open superhuman.com/admin in a browser.",
      "requiredRole": "Individual subscriber or team admin.",
      "steps": [
        "Open Superhuman Mail using the billed account.",
        "Press Cmd+K on Mac or Ctrl+K on Windows and select Billing.",
        "Find and download the required receipt or invoice.",
        "On mobile, sign in to superhuman.com/admin in the device's browser instead."
      ],
      "historyLocation": "Superhuman Mail → command menu → Billing, or superhuman.com/admin.",
      "missingInvoice": "Use the billing page rather than waiting for an automatic receipt email; Superhuman says automatic receipt emailing is unavailable.",
      "formats": [
        "Receipt download",
        "Invoice download"
      ],
      "commonProblems": [
        "Switching to manual invoicing changes how payments are made and is not necessary merely to download an existing receipt."
      ],
      "matchingTips": [
        "Separate individual charges from a team's consolidated billing before matching the payment."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-superhuman-mail-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/superhuman-mail",
      "json": "https://billproof.io/api/public/vendors/superhuman-mail.json",
      "capabilities": "https://billproof.io/api/public/vendors/superhuman-mail/capabilities.json"
    }
  }
}