{
  "schemaVersion": "1.0",
  "item": {
    "slug": "trainual",
    "name": "Trainual",
    "category": "collaboration",
    "description": "Trainual invoice retrieval: Account → Billing → Payment information.",
    "status": "researched",
    "website": "https://trainual.com",
    "invoiceHelpUrl": "https://help.trainual.com/en/access-your-billing-history",
    "accessMethods": [
      "vendor_portal",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Billing Admin"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Account → Billing → Payment information."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": "unknown",
        "notes": "The public source does not confirm a downloadable PDF for every account."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Account → Billing → Payment information",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Trainual billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-22",
    "lastVerifiedAt": "2026-10-22",
    "sources": [
      {
        "title": "Trainual: official billing help",
        "url": "https://help.trainual.com/en/access-your-billing-history",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Find your Trainual invoice through Account → Billing → Payment information. Use Download in the Receipt column, then download the receipt or invoice from the Stripe tab.",
      "requiredRole": "Billing Admin",
      "steps": [
        "As a Billing Admin, expand Account and open Billing.",
        "Select Payment information and match the bill date and value.",
        "Use Download in the Receipt column, then download the receipt or invoice from the Stripe tab."
      ],
      "historyLocation": "Account → Billing → Payment information",
      "missingInvoice": "Accounts created before July 28, 2025 have a different billing-history experience; Trainual directs those customers to support.",
      "formats": [
        "Billing document; PDF format not confirmed"
      ],
      "commonProblems": [
        "Accounts created before July 28, 2025 have a different billing-history experience; Trainual directs those customers to support."
      ],
      "matchingTips": [
        "Compare the document date, amount, and currency with the Trainual charge. Check payment status separately from the invoice issue date."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-trainual-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/trainual",
      "json": "https://billproof.io/api/public/vendors/trainual.json",
      "capabilities": "https://billproof.io/api/public/vendors/trainual/capabilities.json"
    }
  }
}