{
  "schemaVersion": "1.0",
  "item": {
    "slug": "uptime-com",
    "name": "Uptime.com",
    "category": "developer-tools",
    "description": "Uptime.com invoice retrieval: Settings → Billing & Subscriptions → Invoices.",
    "status": "researched",
    "website": "https://uptime.com",
    "invoiceHelpUrl": "https://support.uptime.com/hc/en-us/articles/19247454676636-How-can-I-get-invoices-in-PDF-format",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Account Owner or Administrator"
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at Settings → Billing & Subscriptions → Invoices."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Billing document PDF."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "Settings → Billing & Subscriptions → Invoices",
      "emailedAutomatically": true,
      "currencies": [],
      "documentTypes": [
        "invoice"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct Uptime.com billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-22",
    "lastVerifiedAt": "2026-10-22",
    "sources": [
      {
        "title": "Uptime.com: official billing help",
        "url": "https://support.uptime.com/hc/en-us/articles/19247454676636-How-can-I-get-invoices-in-PDF-format",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Find your Uptime.com invoice through Settings → Billing & Subscriptions → Invoices. Choose the invoice download icon, then Print Invoice and Save as PDF.",
      "requiredRole": "Account Owner or Administrator",
      "steps": [
        "Sign in as the Account Owner or an Administrator.",
        "Open Settings, Billing & Subscriptions, then Invoices.",
        "Choose the invoice download icon, then Print Invoice and Save as PDF."
      ],
      "historyLocation": "Settings → Billing & Subscriptions → Invoices",
      "missingInvoice": "Invoice emails include an HTML invoice and a PDF attachment; other account roles cannot access the invoice page.",
      "formats": [
        "Billing document PDF"
      ],
      "commonProblems": [
        "Invoice emails include an HTML invoice and a PDF attachment; other account roles cannot access the invoice page."
      ],
      "matchingTips": [
        "Compare the document date, amount, and currency with the Uptime.com charge. Check payment status separately from the invoice issue date."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-uptime-com-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/uptime-com",
      "json": "https://billproof.io/api/public/vendors/uptime-com.json",
      "capabilities": "https://billproof.io/api/public/vendors/uptime-com/capabilities.json"
    }
  }
}