{
  "schemaVersion": "1.0",
  "item": {
    "slug": "wp-engine",
    "name": "WP Engine",
    "category": "cloud-infrastructure",
    "description": "Managed WordPress hosting with plan invoices and credit memos.",
    "status": "researched",
    "website": "https://wpengine.com",
    "invoiceHelpUrl": "https://wpengine.com/support/my-account-overview/",
    "accessMethods": [
      "vendor_portal",
      "email_forward",
      "manual_upload"
    ],
    "authentication": {
      "oauth": false,
      "apiToken": false,
      "browserSession": true,
      "requiredRole": "Owner, Full (with billing), or Partial (with billing) user."
    },
    "capabilities": {
      "accountDiscovery": {
        "supported": false,
        "notes": "No public workflow for discovering every account from billing data is documented."
      },
      "billingHistory": {
        "supported": true,
        "notes": "Billing records are documented at User Portal → Billing → Invoice."
      },
      "invoiceMetadata": {
        "supported": "unknown",
        "notes": "The public source does not specify a consistent invoice-metadata view."
      },
      "invoicePdf": {
        "supported": true,
        "notes": "The documented workflow provides Invoice PDF, Credit memo PDF."
      },
      "creditNotes": {
        "supported": "unknown",
        "notes": "Credit-note availability is not confirmed by the reviewed source."
      },
      "lineItems": {
        "supported": "unknown",
        "notes": "Line-item availability is not confirmed by the reviewed source."
      },
      "usage": {
        "supported": "unknown",
        "notes": "A usage export is not confirmed by the reviewed source."
      },
      "subscriptions": {
        "supported": "unknown",
        "notes": "Subscription detail is not confirmed by the reviewed source."
      },
      "paymentMethod": {
        "supported": "unknown",
        "notes": "Payment-method visibility is not confirmed by the reviewed source."
      }
    },
    "billing": {
      "cadence": [
        "plan-dependent"
      ],
      "invoiceLocation": "User Portal → Billing → Invoice",
      "emailedAutomatically": "unknown",
      "currencies": [],
      "documentTypes": [
        "invoice",
        "billing record"
      ]
    },
    "billproof": {
      "retrieval": false,
      "normalization": true,
      "transactionMatching": true,
      "connectionAvailable": false,
      "limitations": [
        "Billproof does not currently have a direct WP Engine billing connection.",
        "Retrieval requires an authorized user to download or forward the document."
      ]
    },
    "normalizedFields": [
      "vendor_name",
      "invoice_number",
      "invoice_date",
      "billing_period",
      "subtotal",
      "tax",
      "total",
      "currency",
      "payment_method",
      "account_id"
    ],
    "commonCardDescriptors": [],
    "researchedAt": "2026-10-16",
    "lastVerifiedAt": "2026-10-16",
    "sources": [
      {
        "title": "WP Engine: official billing help",
        "url": "https://wpengine.com/support/my-account-overview/",
        "type": "official"
      }
    ],
    "guide": {
      "quickAnswer": "Open the User Portal → Billing → Invoice and select an invoice number to view details or download the PDF.",
      "requiredRole": "Owner, Full (with billing), or Partial (with billing) user.",
      "steps": [
        "Sign in to the WP Engine User Portal for the hosting account.",
        "Select Billing, then Invoice.",
        "Locate the record in the Invoices section.",
        "Click its invoice number to view the document and download its PDF."
      ],
      "historyLocation": "User Portal → Billing → Invoice",
      "missingInvoice": "Ask the current account owner to provide billing access or download a copy if the billing pages are unavailable.",
      "formats": [
        "Invoice PDF",
        "Credit memo PDF"
      ],
      "commonProblems": [
        "Hosting access without billing permission does not expose plan invoices."
      ],
      "matchingTips": [
        "Use the account/customer/hosting identifiers and service dates to distinguish multiple hosting accounts."
      ]
    },
    "statusLabel": "Billing guide available",
    "cta": "Request this integration",
    "manualGuide": "https://billproof.io/guides/find-wp-engine-invoices",
    "urls": {
      "html": "https://billproof.io/integrations/wp-engine",
      "json": "https://billproof.io/api/public/vendors/wp-engine.json",
      "capabilities": "https://billproof.io/api/public/vendors/wp-engine/capabilities.json"
    }
  }
}