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Billing guide availableVerified September 6, 2026

Manual billing workflow

How to find and download Akamai invoices

In Akamai Control Center, open Billing and use Your bills or Bills history to find the document for your contract. Authorized API clients can also retrieve invoice files.

Step by step

Download the invoice from Akamai

  1. Sign in to Akamai Control Center with access to the billed contract.

  2. Open Billing and choose Your bills for current documents or Bills history for older ones.

  3. Find the invoice, credit memo, or debit memo for the required contract and period.

  4. Open the document and save the available file. If using the Invoicing API, retrieve the bill file for its contract ID and invoice ID.

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Older documents

Where historical invoices are stored

Akamai Control Center > Billing > Your bills or Bills history

Missing evidence

What to do if an invoice is missing

Check the selected contract and billing permissions, then ask the account team if an invoice is delivered outside self-service billing.

Troubleshooting

Common retrieval problems

  • The wrong Akamai contract is selected.
  • The user or API client lacks billing permission.

Reconciliation

Match the invoice to a card or bank charge

  • Use contract ID, invoice number, service period, currency, and total.
  • Keep credits and debit memos linked to the original invoice.

Verification

Sources and review date

Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Akamai Invoicing API ↗official
  2. Invoicing API workflows ↗official