Step by step
Download the invoice from Alibaba Cloud
Sign in to the Alibaba Cloud Expenses and Costs console.
Choose Invoices and open Download Invoice.
Select the billing month and find the appropriate invoice.
Download the record; in the legacy console, card and wallet payments appear under Payment Details → Paid.
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Older documents
Where historical invoices are stored
Expenses and Costs → Invoices → Download Invoice
Missing evidence
What to do if an invoice is missing
Card and wallet invoices become downloadable after noon on the third of the following month; credit-control monthly invoices are generated on the sixth.
Troubleshooting
Common retrieval problems
- Refunds may create separate negative invoices; retain them alongside the original charge.
Reconciliation
Match the invoice to a card or bank charge
- Match the payment method and invoicing month, and account for any refund invoice.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.