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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download Exoscale invoices

Find your Exoscale invoice through Organization → Invoices/Usage Reports. Open the document details and select Download PDF.

Step by step

Download the invoice from Exoscale

  1. Select the billed organization in the Exoscale portal.

  2. Open Invoices/Usage Reports and choose the completed period.

  3. Open the document details and select Download PDF.

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Older documents

Where historical invoices are stored

Organization → Invoices/Usage Reports

Missing evidence

What to do if an invoice is missing

Prepaid top-up invoices document payments; monthly usage reports document consumption. Keep those records distinct.

Troubleshooting

Common retrieval problems

  • Prepaid top-up invoices document payments; monthly usage reports document consumption. Keep those records distinct.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the Exoscale charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Exoscale: official billing help ↗official