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Billing guide availableVerified September 6, 2026

Manual billing workflow

How to find and download Fastly invoices

In the Fastly control panel, open Account > Billing > Invoices. Find the month in invoice history and choose Print in its Actions column to open the PDF.

Step by step

Download the invoice from Fastly

  1. Sign in to the Fastly customer account with billing access.

  2. Open Account > Billing > Invoices.

  3. Find the required month in invoice history; its linked date opens the charge summary.

  4. Choose Print in the Actions column to open the invoice PDF, then save it.

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Older documents

Where historical invoices are stored

Fastly control panel > Account > Billing > Invoices

Missing evidence

What to do if an invoice is missing

Confirm the customer account and billing role, check the billing-contact email, and contact Fastly support for contract-delivered documents.

Troubleshooting

Common retrieval problems

  • A non-billing user cannot see the Billing menu.
  • Usage metrics are mistaken for the finalized invoice.

Reconciliation

Match the invoice to a card or bank charge

  • Match customer ID, invoice period, usage region, currency, and total.
  • Compare minimum commitments and overages against product usage.

Verification

Sources and review date

Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Monitoring billing and usage details ↗official
  2. Paying your bill ↗official