Step by step
Download the invoice from Fly.io
Sign in to Fly.io and select the organization responsible for the charge.
Open the organization's Billing section.
Find the required past billing cycle and select View.
In the Stripe billing portal, open the invoice for that cycle.
Download the invoice and verify any linked-organization charges before filing it.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Organization Billing page; documents open in the Stripe billing portal
Missing evidence
What to do if an invoice is missing
Check whether the organization is linked to a separate Billing Organization. Confirm the cycle is closed and contact Fly.io billing support if the billing organization has no invoice.
Troubleshooting
Common retrieval problems
- A linked organization does not hold its own invoice after unified billing is configured.
- A user checks an application instead of the organization Billing page.
- Volumes, snapshots, network traffic, or extensions remain billable after compute changes.
Reconciliation
Match the invoice to a card or bank charge
- Match organization, billing cycle, currency, total, and payment date.
- For unified billing, allocate linked-organization usage only after matching the consolidated invoice to the payment.
Verification
Sources and review date
Last verified August 28, 2026. If the vendor portal has changed, use the linked official documentation.
- Fly.io Billing ↗official