Step by step
Download the invoice from Gandi
Sign in to Gandi and select Billing from the main menu.
Choose the organization that paid for the order.
Open Invoices and filter by period, product or payment method if needed.
Select the invoice number to download its PDF.
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Older documents
Where historical invoices are stored
Billing → organization → Invoices
Missing evidence
What to do if an invoice is missing
If a product's invoice is missing, switch to the organization that paid for it; histories are organization-specific.
Troubleshooting
Common retrieval problems
- Orders, Invoices and Prepaid History are separate views with different purposes.
Reconciliation
Match the invoice to a card or bank charge
- Check whether invoicing is per order or per month before expecting one invoice for each purchase.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Gandi: official billing help ↗official