Step by step
Download the invoice from Heroku
Sign in to the Heroku Dashboard.
For a Personal account, open Account Settings → Billing; for a Team, select the team → Billing.
Choose the invoice by month and confirm its invoice number.
Expand application and add-on sections needed for the accounting copy.
Use the browser print dialog and save the HTML invoice as PDF.
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Older documents
Where historical invoices are stored
Personal account or Team Billing → Invoices, listed by month
Missing evidence
What to do if an invoice is missing
Check every Heroku Team, confirm that you are a Team admin, and verify the month had paid usage. Enterprise customers should look for the Salesforce invoice or contact their Salesforce account representative.
Troubleshooting
Common retrieval problems
- Invoices are scoped separately to Personal accounts and each Team.
- Collapsed application sections are omitted from a useful printed copy.
- Enterprise customers expect a Heroku invoice but receive a Salesforce invoice.
Reconciliation
Match the invoice to a card or bank charge
- Match the Heroku invoice number shown in the upper-right corner to the bank transaction.
- Use the per-application and add-on breakdown to explain the total before matching the payment.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.