Step by step
Download the invoice from HostGator
Sign in to the Customer Portal and open User Profile.
Select Order History and expand the invoice or choose Export Invoices.
Use Print → Save as PDF to retain the document.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Customer Portal → User Profile → Order History
Missing evidence
What to do if an invoice is missing
Order History holds paid invoices; the Renewal Center holds unpaid and upcoming records.
Troubleshooting
Common retrieval problems
- Order History holds paid invoices; the Renewal Center holds unpaid and upcoming records.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the HostGator charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.