Step by step
Download the invoice from Netlify
Sign in and select the Netlify team or organization responsible for the charge.
For a non-Enterprise team, open Usage & billing > Billing details and find Invoices.
For an Enterprise team, open the organization billing dashboard and find the invoice list.
Select the issued invoice for the date and amount. Save the available document; Enterprise invoices also offer a direct download action.
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Older documents
Where historical invoices are stored
Teams: Usage & billing > Billing details > Invoices. Enterprise: organization billing dashboard.
Missing evidence
What to do if an invoice is missing
Check the paying team, Owner or Billing Admin permissions, and billing period. Enterprise customers can ask their account manager; other customers can request help from Netlify Support.
Troubleshooting
Common retrieval problems
- The user is viewing the wrong team or an organization that does not own billing.
- Instructions for Enterprise or Grid do not match a legacy or self-service plan.
- Usage-based credits make the amount differ from an older plan's expected price.
Reconciliation
Match the invoice to a card or bank charge
- Match the team or organization, invoice date, plan, currency, and total.
- For credit-based plans, review usage and purchased credit packs before treating a charge as a duplicate.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.