Step by step
Download the invoice from WP Engine
Sign in to the WP Engine User Portal for the hosting account.
Select Billing, then Invoice.
Locate the record in the Invoices section.
Click its invoice number to view the document and download its PDF.
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Older documents
Where historical invoices are stored
User Portal → Billing → Invoice
Missing evidence
What to do if an invoice is missing
Ask the current account owner to provide billing access or download a copy if the billing pages are unavailable.
Troubleshooting
Common retrieval problems
- Hosting access without billing permission does not expose plan invoices.
Reconciliation
Match the invoice to a card or bank charge
- Use the account/customer/hosting identifiers and service dates to distinguish multiple hosting accounts.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.