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Billing guide availableVerified August 28, 2026

Manual billing workflow

How to find and download Asana invoices

Open the paid workspace or organization's Admin console, go to Billing > Invoices > Invoice history, and download the required month or the full year's invoices.

Step by step

Download the invoice from Asana

  1. 01

    Sign in to the Asana organization or workspace that owns the subscription.

  2. 02

    Open the Admin console and select Billing.

  3. 03

    Open Invoices and choose Invoice history.

  4. 04

    Select View all invoices.

  5. 05

    Choose the download icon for a specific month, or download the year's invoices in bulk.

  6. 06

    Save the document set using a year and month naming convention before reconciliation.

Older documents

Where historical invoices are stored

The Invoices section of the Billing tab in the Admin console.

Missing evidence

What to do if an invoice is missing

Verify that the signed-in user is the billing owner or an eligible admin, confirm the correct workspace or organization, and ask the billing owner to download the invoice if access cannot be granted.

Troubleshooting

Common retrieval problems

  • The user is an admin but is not the billing owner for the plan.
  • The wrong workspace or organization is selected.
  • Only the latest invoice is checked instead of opening Invoice history.
  • An annual download is mistaken for one monthly document.

Reconciliation

Match the invoice to a card or bank charge

  • Match the invoice month and total to the subscription charge.
  • Check whether the plan is billed monthly or annually before flagging a date mismatch.
  • Keep bulk-downloaded annual records split by invoice when attaching evidence to transactions.

One invoice recovered. How many are still missing?

Know which invoices are missing—not only where to look.

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Verification

Sources and review date

Last verified August 28, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Payment methods and invoices ↗official