Step by step
Download the invoice from Aha!
As an administrator with billing permissions, open Settings from the user menu.
Select Account and Billing, then scroll to the invoice history.
Find the invoice by number, date, or total and select View PDF.
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Older documents
Where historical invoices are stored
Settings → Account → Billing → invoice history
Missing evidence
What to do if an invoice is missing
Paid seat group ownership alone does not grant access to account billing; billing administrator permissions are required.
Troubleshooting
Common retrieval problems
- Paid seat group ownership alone does not grant access to account billing; billing administrator permissions are required.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Aha! charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Aha!: official billing help ↗official