Step by step
Download the invoice from BotPenguin
Open Subscriptions in the BotPenguin dashboard.
Choose Invoices and find the subscription or add-on charge.
Use the Download icon to save the invoice, or Email to request an email copy.
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Older documents
Where historical invoices are stored
Subscriptions → Invoices
Missing evidence
What to do if an invoice is missing
Billing detail edits affect future invoices only; BotPenguin says previously generated invoices cannot be modified.
Troubleshooting
Common retrieval problems
- Billing detail edits affect future invoices only; BotPenguin says previously generated invoices cannot be modified.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the BotPenguin charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.