Step by step
Download the invoice from Brevo
Open the account menu and select My plan.
Choose Invoices, or Billing history in the applicable admin view.
Use the three-dot menu beside the document and select Download PDF.
For a reconciliation list, request an account-statement CSV for the date range and download it from the notification.
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Older documents
Where historical invoices are stored
Account menu → My plan → Invoices.
Missing evidence
What to do if an invoice is missing
Verify the account and plan-management permissions if records are absent. Check credit notes as well as invoices when reconciling adjustments.
Troubleshooting
Common retrieval problems
- Electronic XML invoices are available only for eligible documents and regions; a statement CSV is not the invoice itself.
Reconciliation
Match the invoice to a card or bank charge
- Keep credit notes separate from positive charges and reconcile their effect on the balance.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Brevo: official billing help ↗official