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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download BugSnag invoices

Find PDF invoices under Plans and billing → Invoices in dashboard project settings.

Step by step

Download the invoice from BugSnag

  1. Open project settings in the BugSnag dashboard.

  2. Choose Plans and billing, then Invoices.

  3. Select the relevant record and download its PDF; billing contacts also receive PDF copies by email.

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Older documents

Where historical invoices are stored

Project settings → Plans and billing → Invoices

Missing evidence

What to do if an invoice is missing

Ask an organization billing contact for the emailed PDF if dashboard access is unavailable.

Troubleshooting

Common retrieval problems

  • Make sure the invoice belongs to the billed organization, not merely the application you monitor.

Reconciliation

Match the invoice to a card or bank charge

  • Use the final invoice amount and billing period rather than an event-count estimate.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. BugSnag: official billing help ↗official