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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Campaign Monitor invoices

In the documented legacy billing interface, open Billing → Billing history and select View invoice below the amount, then print or save the page.

Step by step

Download the invoice from Campaign Monitor

  1. Open the profile menu and choose Billing.

  2. Select Billing history and find the payment.

  3. Use View invoice below its amount.

  4. Print the invoice; choose your browser's PDF option to save a copy.

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Older documents

Where historical invoices are stored

Profile → Billing → Billing history in the legacy billing interface.

Missing evidence

What to do if an invoice is missing

Check the account's primary-contact email for invoices. New direct accounts created from August 3, 2026 may use Chargebee billing; consult the current billing help if these controls differ.

Troubleshooting

Common retrieval problems

  • The legacy invoice path may not apply to accounts on the newer billing system.

Reconciliation

Match the invoice to a card or bank charge

  • Check the account and billing period before matching a campaign or monthly-plan charge.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Campaign Monitor: official billing help ↗official
  2. Current monthly billing for Chargebee accounts ↗official