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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download Capsule invoices

Find your Capsule invoice through Account Settings → Account and Plan → View Past Invoices. Select View Past Invoices and open the required record.

Step by step

Download the invoice from Capsule

  1. Sign in as a Capsule Super Administrator.

  2. Open Account Settings → Account and Plan.

  3. Select View Past Invoices and open the required record.

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Older documents

Where historical invoices are stored

Account Settings → Account and Plan → View Past Invoices

Missing evidence

What to do if an invoice is missing

Invoices are emailed to Super Administrators; Change invoice options can add a Copy To address without adding a paid user.

Troubleshooting

Common retrieval problems

  • Invoices are emailed to Super Administrators; Change invoice options can add a Copy To address without adding a paid user.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the Capsule charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Capsule: official billing help ↗official