Step by step
Download the invoice from Capsule
Sign in as a Capsule Super Administrator.
Open Account Settings → Account and Plan.
Select View Past Invoices and open the required record.
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Older documents
Where historical invoices are stored
Account Settings → Account and Plan → View Past Invoices
Missing evidence
What to do if an invoice is missing
Invoices are emailed to Super Administrators; Change invoice options can add a Copy To address without adding a paid user.
Troubleshooting
Common retrieval problems
- Invoices are emailed to Super Administrators; Change invoice options can add a Copy To address without adding a paid user.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Capsule charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Capsule: official billing help ↗official