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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download Circle invoices

Find your Circle invoice through Community menu → Plans → Invoices. Choose Download invoice or Download receipt in the opened record.

Step by step

Download the invoice from Circle

  1. Select the community name or logo and open Plans.

  2. Choose the Invoices tab and select Download on the required invoice.

  3. Choose Download invoice or Download receipt in the opened record.

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Older documents

Where historical invoices are stored

Community menu → Plans → Invoices

Missing evidence

What to do if an invoice is missing

This route covers the community's Circle platform plan; a member's payments to a community use a different Billing page.

Troubleshooting

Common retrieval problems

  • This route covers the community's Circle platform plan; a member's payments to a community use a different Billing page.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the Circle charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Circle: official billing help ↗official