Step by step
Download the invoice from CleanShot X
Find the successful-purchase email from Paddle in the purchasing inbox.
Open the receipt and select View Invoice near the bottom.
Retrieve the generated invoice for the purchase.
If the email is missing, open License Manager from CleanShot's official site and follow its recovery instructions.
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Older documents
Where historical invoices are stored
Paddle purchase receipt email → View Invoice; License Manager for recovery.
Missing evidence
What to do if an invoice is missing
Check spam first, then follow the License Manager recovery instructions on CleanShot's site.
Troubleshooting
Common retrieval problems
- The purchase email also contains a license key; share the invoice document with accounting rather than forwarding license credentials unnecessarily.
Reconciliation
Match the invoice to a card or bank charge
- Match the Paddle receipt amount and purchase date to the CleanShot license charge.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.