Step by step
Download the invoice from Clockify
Select the workspace associated with the payment.
Open its three-dot menu and choose Subscription.
Select Invoices and download the required billing document.
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Older documents
Where historical invoices are stored
Workspace menu → Subscription → Invoices.
Missing evidence
What to do if an invoice is missing
If you have downgraded and Subscription is no longer visible, Clockify's help directs you to Upgrade to reopen the subscription area, then Invoices. You do not need to purchase another plan to retrieve history.
Troubleshooting
Common retrieval problems
- Subscription history belongs to a workspace, not to every workspace available under the same login.
Reconciliation
Match the invoice to a card or bank charge
- Keep the workspace and plan period with each invoice when reconciling multiple teams.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.