Step by step
Download the invoice from Connecteam
Open your top-right avatar and choose Settings.
Select Billing, then Invoices.
Choose the relevant transaction and download its PDF invoice.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Settings → Billing → Invoices
Missing evidence
What to do if an invoice is missing
Only owners and admins granted general-settings permissions can access invoices; ask the owner if Billing is missing.
Troubleshooting
Common retrieval problems
- Only owners and admins granted general-settings permissions can access invoices; ask the owner if Billing is missing.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Connecteam charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.