Step by step
Download the invoice from Contentful
Sign in as an owner of the paying organization.
Open Organization Settings and select Billing.
Locate the invoice and download a copy, or retrieve its email from the billing contact.
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Older documents
Where historical invoices are stored
Organization Settings → Billing
Missing evidence
What to do if an invoice is missing
Check the owner and billing-contact inboxes, and confirm that the billing cycle has ended.
Troubleshooting
Common retrieval problems
- Content editing access alone does not establish organization-owner billing access.
Reconciliation
Match the invoice to a card or bank charge
- Use the invoiced organization and completed billing period to identify the charge.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.