Step by step
Download the invoice from Contentstack
Open your avatar menu and choose Manage Subscription.
In Billing Information, choose Manage Billing to open the hosted portal.
Find the invoice in history and download its PDF.
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Older documents
Where historical invoices are stored
Manage Subscription → Manage Billing → invoice history
Missing evidence
What to do if an invoice is missing
Check the billing-email inbox or ask the Organization Owner to retrieve the PDF.
Troubleshooting
Common retrieval problems
- Changing the billing address affects future invoices, not past invoices.
Reconciliation
Match the invoice to a card or bank charge
- Match the issued PDF to the charge; retain any separate correction rather than editing the original.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.