Step by step
Download the invoice from Dailymotion
In Dailymotion Studio, open Organization settings, Subscription plan, then Plan details.
Choose Manage subscription and find the entry in Invoice history.
Open the entry and download the invoice or receipt PDF.
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Older documents
Where historical invoices are stored
Organization settings → Subscription plan → Plan details
Missing evidence
What to do if an invoice is missing
The documented self-service route covers Pro Starter and Pro Advanced. An invoice can exist for a failed payment; a receipt is generated after successful payment.
Troubleshooting
Common retrieval problems
- The documented self-service route covers Pro Starter and Pro Advanced. An invoice can exist for a failed payment; a receipt is generated after successful payment.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Dailymotion charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.