Step by step
Download the invoice from Deputy
Sign in at once.deputy.com as a System Administrator.
Choose Settings for the relevant business, then the Invoices tab.
Select View Invoice to download the PDF; the adjacent menu provides a separate Usage/SMS CSV.
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Older documents
Where historical invoices are stored
Business Settings → Invoices → View Invoice
Missing evidence
What to do if an invoice is missing
System Administrators who normally use SSO need to sign in with email and password to access billing information.
Troubleshooting
Common retrieval problems
- System Administrators who normally use SSO need to sign in with email and password to access billing information.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Deputy charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Deputy: official billing help ↗official