Step by step
Download the invoice from Dext
As a Business Admin, open Business settings and Subscription.
Select Invoice history and locate the subscription invoice.
Use View PDF to download it, or View in inbox if it was added to the Costs inbox.
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Older documents
Where historical invoices are stored
Business settings → Subscription → Invoice history
Missing evidence
What to do if an invoice is missing
History covers the past 12 months; older or reissued invoices require support. Apple and Google purchases use store receipts. Practice accounts use Practice settings instead.
Troubleshooting
Common retrieval problems
- History covers the past 12 months; older or reissued invoices require support. Apple and Google purchases use store receipts. Practice accounts use Practice settings instead.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Dext charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Dext: official billing help ↗official