Step by step
Download the invoice from DEXTRE
Choose Open Maker Settings, then Subscription and the Billing Invoice tab.
Select Download Billing Invoice PDF, or Download Receipt PDF when available.
Choose Japanese or English in the export dialog, then download the document.
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Older documents
Where historical invoices are stored
Maker Settings → Subscription → Billing Invoice
Missing evidence
What to do if an invoice is missing
Receipt PDFs require a paid invoice settled by Stripe credit card. Subscription invoices can include both the base plan and add-ons.
Troubleshooting
Common retrieval problems
- Receipt PDFs require a paid invoice settled by Stripe credit card. Subscription invoices can include both the base plan and add-ons.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the DEXTRE charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- DEXTRE: official billing help ↗official